Shipping policy

Thank you for shopping with ISOTOQ.

Order Processing

Orders are typically processed within 1–2 business days (excluding weekends and holidays).

Once your order has shipped, you'll receive a confirmation email with tracking information.

Delivery times vary based on destination. Most domestic orders arrive within 3–7 business days after shipment.

Please note that weather, holidays, and carrier delays may occasionally affect delivery times.

Shipping charges are calculated during checkout based on your order and delivery location.

Any free shipping promotions will be clearly stated on our website.

Once your package ships, you'll receive a tracking number by email so you can monitor your delivery.

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you.